On September 30, 2019 Facebook made improvements to private replies. The old Private Replies only allowed plain text to be sent. With this update businesses can send images, templates and quick replies as part of the message they send in response to a post or comment on their Page.

Private Replies allows businesses to reply to Post Comments and Visitor Posts made on their Page with a single message on Messenger.

Smart Bot Maker comes with world's first tools for the private reply of comment with a template message, button, quick replies.

We are the first to implement Facebook's new private reply feature with template message inside Smart Bot Maker

A long waiting feature asked by a lot of customers to send private reply for post comment with a button or other template messages to make it more interactive for Messenger BOT. Yes, finally Facebook has given the option to do so & now it's available inside Smart Bot Maker.